MDARD

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If you believe your pet has become ill or died because of contaminated pet food, and you suspect it involves any of the pet foods involved in the current national recalls, contact your veterinarian and the FDA consumer complaint coordinator(s) for your state. The Michigan FDA coordinator is located at the Detroit District Office at 313-393-8100. You may also want to contact the manufacturer.

If you have reason to believe that a livestock or companion animal problem may be feed related, or that illegal practices relating to feed may have taken place, you are encouraged to contact the Michigan Department of Agriculture and Rural Development (MDARD) at 800-292-3939 to file a complaint. However, you should be advised there are certain factors that may prevent MDARD from investigating the complaint. These include:

Notes:The role of MDARD in a complaint investigation is that of an impartial fact-collector. MDARD staff must remain non-biased in expressing views or opinions concerning a particular situation. It is not the role of MDARD to function as a claims adjuster, attorney, or counselor. MDARD investigators assess the facts, combine them with laboratory findings, and prepare a report for the parties involved.

If MDARD initiates regulatory actions against a feed mill because of a complaint investigation's findings, the complainant should not expect to receive compensation as a direct result. It is the complainant's responsibility to start their own legal proceedings against the firm if they feel they are entitled to compensation for damages.

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